# Citybuilders > City Builders, LLC is a Baltimore based exterior remodeling and roofing contractor headquartered on South Charles Street. Although the firm was formally established in 2018 by owner Roger Shiflett, its leadership team draws on more than 40 years of hands-on roofing and construction knowhow. > **Source:** https://klikdigital.co/portfolios/citybuilders/ --- ## Functional, and Trustworthy: The Website Refresh That Delivered for City Builders  ### 100% Responsive Design — Seamless experience across all devices ### 5**+** bocks with custom design were created for this website ### About the Client ### About the Client City Builders, LLC is a Baltimore based exterior remodeling and roofing contractor headquartered on South Charles Street. Although the firm was formally established in 2018 by owner Roger Shiflett, its leadership team draws on more than 40 years of hands-on roofing and construction knowhow. Today City Builders offers a full suite of exterior services—including flat and shingle roof replacement, decks, skylights, siding and gutters—and backs every project with a “done right the first time” promise designed to keep the homeowner’s experience as stress free as possible. The company’s MHIC licensed crews have completed more than 30,000 installations across 12 Maryland service areas, earning City Builders an A rating and BBB accreditation (2023) for dependable workmanship and customer care. SERVICES: UI/UX Design, Website Development ### project challenges ### project challenges City Builders LLC had an existing website, but it didn’t meet their performance or business needs. One of the primary challenges was unreliable email delivery, caused by issues with their previous hosting provider—disrupting communication with potential customers. Additionally, their complex site suffered from very low page speed, which negatively impacted user experience and search engine rankings. City Builders also wanted to enhance their site with a dedicated testimonials and reviews page, along with a custom popup and new homepage content blocks to better showcase their services and build trust with visitors.  At the core, City Builders needed a website that reflected the professionalism and quality of their craftsmanship, ranked well in local search results, and most importantly, converted visitors into booked roof inspections and home improvement projects.  ### results ### 100% Responsive Design  ### 5**+** custom designed blocks  ### results After migrating to a more reliable hosting environment with Klik Digital, City Builders immediately saw their email delivery issues resolved—restoring seamless communication with prospects and clients.   The performance of their existing website was notably improved, with optimizations that boosted page speed, creating a faster, more user-friendly experience across devices.   With the addition of a new testimonials page, a custom popup, and updated homepage content blocks, City Builders now has a more dynamic, trust-building platform that better showcases their work.   These enhancements aligned with their goals of creating a professional online presence, improving local visibility, and driving more inquiries for roofing and exterior remodeling services.  [visit website](https://citybuildersmd.com/) ## explore other klik digital works ##### website development #### paula lowe Business coaching podcasts ### 100% reduction in unauthorized access Our client is a motivational coach who works with mid-level and higher business leaders in a variety of business sectors. [view project](/portfolios/paula-lowe/) ##### website development #### Health care advisory Healthcare company ### +25% reduction in bounce rate Health Care Advisory Services approached Klik Digital to create a landing page that would be comprehensive enough to display their vast scope of services... [view project](/portfolios/health-care-advisory/) ##### website development #### enhance efs Nonprofit organization ### +30% Faster Page Load Times Enhance EFS is a company that was looking to develop a new website to house information on their services. [view project](/portfolios/enhance-efs/) ## Meet Your Marketing Goals with Klik digital! [get free consultation](/contact-us/)